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All Access Pass Questions

What access does my pass give me?

All-Access Pass
  • Access to all films streaming on the online platform and all in-person screenings and events
  • Discounted admission to the Pennsylvania Museum of Art during the festival
  • 40% off Indego bikes for the month of August
  • Free access to First Friday! at the Barnes
  • Additional special event access
Virtual Pass
  • Access to all films streaming on the online platform (

Purchase an Industry Pass

Industry Passes are available for the 2023 BlackStar Film Festival to pre-approved industry professionals. The cost for a pass is $500. Click here to learn more and apply.


I purchased an All Access to attend in-person screenings and events. Where do I pick this up?

From August 2-6, between 10 am and 9 pm ET, All Access Passes can be picked up in person at the BlackStar Box Office at Suzanne Roberts Theater. When picking up your pass, please have your pass QR code ready, which you can access by visiting and clicking “show barcode.” 

Request a Press Pass

All requests for media credentials must be emailed directly to [email protected]

Please note the following policies:

Credential requests must be submitted by Aug 1 at 5 pm ET to receive advance consideration.
Media credentials will be granted to media personnel on assignment to cover BlackStar events for online and print publications, cable networks and/or radio and television stations. If you are accepted to receive credentials, you will be notified by email with further instructions.

Activating Your Press Pass
If you are approved to cover BlackStar, a confirmation and detailed information regarding your press credentials will be sent to you by email along with instructions for online registration. Once you activate your account you will have access to all films playing online during the 2023 BlackStar Film Festival for an extended period of time, as well as in-person events in Philadelphia. Further information will be sent with confirmed press credentials.

When will my pass be available and how long?

Your pass is immediately available after purchase or at the start of the festival. An All-Access or Virtual Pass will work until the end of the festival on August 6. 

Will I be able to watch virtual films whenever I want?

No. This year’s virtual films will be available to “unlock” 48 hours from their start time.  Within that 48 hour window attendees can begin watching at any time, but once a film begins all attendees have only 24 hours to complete watching.

Please check (when published) for the most up to date information and visit if you require technical assistance.

Is there a Member discount if I’m an active member?

Star and Luminary members receive a complimentary All Access pass to the Festival. The pass will be added to your Eventive account automatically at least one week before the Festival. Members do not receive any additional discount on passes and tickets, though all Members do receive discounts on Festival merchandise and other year-round benefits. Learn more at

Need more help? Please email [email protected]

Are there discounts for ACCESS cardholders? 

BlackStar is offering ACCESS cardholders individual tickets to the virtual festival and in-person events, for $2.00. To receive the discounted tickets, use the discount code “ACCAR23” at checkout when purchasing an individual ticket (not yet available). When arriving for an in-person event, you may be asked to present your ACCESS card at entry.

How do I attend events?

In-person events, such as parties, panels, and conversations, are free to attend. You can reserve tickets for these events via the Event Guide or Schedule pages, and your tickets will appear in your Eventive account and “My Schedule” page. Reservations are not required but strongly suggested. All panels will be available to watch via BlackStar’s YouTube page and watch platform within a week. 

A select few Special Events may be announced ahead of the festival and these events may have unique ticketing and admission policies. Please visit for the latest information.

Are there any discounts for large group purchases?

Yes. Discounts are available for purchases of 10 or more passes. Email [email protected] for more info.

Is there a youth or senior discount?

BlackStar is offering a 25% discount to youth (ages 13 to 21) and seniors (ages 55 and above) on individual tickets. To use the discount enter the code “youthsenior” at checkout when purchasing a ticket. When arriving at the venue you may be asked to verify your age.* 

*All children 12 and under are admitted free to in-person events and do not require a pass or ticket to enter.